Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Patrick Layhee

September 25, 2023

5  out of  5 rating by Patrick Layhee
"great service and great people! Highly recommend this place."

Eric Allen

September 25, 2023

5  out of  5 rating by Eric Allen
"They are the best insurance company I have dealt with they have been very patient and helped me through the whole process would 100% recommend to anybody."

Luke Caton

September 25, 2023

5  out of  5 rating by Luke Caton
"⭐⭐⭐⭐⭐ I couldn't be more pleased with the exceptional service I've received from Ted Smith State Farm. From the moment I walked through their doors, I felt like a valued customer. Ted and his team are not only knowledgeable about insurance but also genuinely care about their clients. They took the time to understand my unique insurance needs and found a policy that provided comprehensive coverage at an affordable price. Ted's attention to detail and willingness to explain every aspect of my policy made me feel confident in my choices. Moreover, Ted Smith State Farm has been there for me when I needed them most. Their prompt and efficient handling of claims demonstrated their commitment to providing top-notch service. It's reassuring to know that I have a reliable insurance agency on my side. I highly recommend Ted Smith State Farm to anyone in need of insurance services. They've earned my trust with their professionalism, expertise, and genuine concern for their clients' well-being. Thank you, Ted, and the entire team, for going above and beyond to meet my insurance needs. Five stars doesn't do justice to the outstanding service you provide! ⭐⭐⭐⭐⭐"

Kyle Morgan

September 25, 2023

5  out of  5 rating by Kyle Morgan
"They have the friendliest employees and made having insurance with them for the past 5 years super easy."

jonah estes

September 25, 2023

5  out of  5 rating by jonah estes
"Couldn’t have been more pleased and satisfied with my time with Ted. All around amazing partnership."

Cole Theofiledes

September 25, 2023

5  out of  5 rating by Cole Theofiledes
"This is a great and very professional place of work, they helped me set everything up very respectfully and were very patient with me. just overall a great community!"

Jase B

September 25, 2023

5  out of  5 rating by Jase B
"Definitely one of the better insurance agencies I’ve dealt with. Haven’t had a single problem in all my time with Ted Smith. You get a real personalized touch and sense of community with every interaction."

Dylan M

September 25, 2023

5  out of  5 rating by Dylan M
"I was worried getting insurance for the first time but with Ted and his team I was able to see it clearly and got the best plan for me. They were able to talk me through it and without their help I'd be lost. The community outreach and help was the best too, always able to help us especially us college students"

Chance Thompson

September 25, 2023

5  out of  5 rating by Chance Thompson
"I called up to get a quote, and Ted did an amazing job walking me through the process. I could not be happier with the price."

Slayton Sampson

September 25, 2023

5  out of  5 rating by Slayton Sampson
"I've been getting my insurance from here for the past five years, and they have been great!"

Robert A Harris Sr

September 18, 2023

1  out of  5 rating by Robert A Harris Sr
"I have been with State Farm for several years and before we moved to Nacogdoches and started working with Ted, Customer service was always flawless and seamless. Now there is no such thing as customer service. We asked to have a change made to our auto policy in 11-22. In 7-23 when we needed another change made we found out it had never been processed. Then the changes requested in 7-23 have not been correctly processed as of 9-18-23. They made the excuse that State Farm was slow but our agent in Frisco could process changes in 72 hours or less. Now I have a huge problem and am still being billed for insurance that should have been canceled in July. No one returns calls or emails and all we get are excuses. I will be moving my business. Worst customer service I have ever experienced."

emilee cude

September 6, 2023

5  out of  5 rating by emilee cude
"Ted Smith rocks!!! Rename Jake from state farm to Ted smith from state farm!"

J.B. Mcleod

September 5, 2023

5  out of  5 rating by J.B. Mcleod
"Great agent and insurance provider!"

Jada Cartwright

September 5, 2023

5  out of  5 rating by Jada Cartwright
"Ted Smith State Farm is the way to go for all of your insurance needs. He is a great support to his clients as well as his community!"

Andrew Johnson

September 5, 2023

5  out of  5 rating by Andrew Johnson
"Much appreciation."

Matthew Crandall

September 5, 2023

5  out of  5 rating by Matthew Crandall

Todd Moon

September 5, 2023

5  out of  5 rating by Todd Moon

Joseph O

September 5, 2023

5  out of  5 rating by Joseph O
"Amazing services as well as willingness to go the extra mile for you. I definitely recommend Ted Smith State Farm."

Nathan Lyons

August 10, 2023

5  out of  5 rating by Nathan Lyons
"Thank you for supporting SFA!"

Olivia Konetzny

July 2, 2023

5  out of  5 rating by Olivia Konetzny

lauren bert

July 2, 2023

5  out of  5 rating by lauren bert
"Ted Smith State Farm is the best by far! Everyone there is great and so helpful!! Ted is an amazing agent and goes above and beyond for his customers! Definitely recommend!!"

Aaron McGowen

June 30, 2023

5  out of  5 rating by Aaron McGowen
"I decided after being a member with USAA for 23 years to go shopping and I decided to give Ted Smith a try. I got hooked up with a young man named Kade, he was very knowledgeable and professional. I brought all of my police’s over. House, 2 motorcycles , 2 cars, and an Umbrella policy. State Farm saved me over a $100 a month and over $1200 a year with better coverage. I am happy to say that I feel safe that my assets and family are protected! In the past nobody has been able to beat USAA! Very happy with my choice to switch to State Farm. I will be recommending State Farm to all of my family and friends!"

Dylan Frazier

June 22, 2023

5  out of  5 rating by Dylan Frazier
"Ted has been doing great things for the community for years!!!"

Niki Hendon

June 22, 2023

5  out of  5 rating by Niki Hendon
"Ted is so generous and kind!!! He is doing wonderful things for the community"

Baylee Craig

June 19, 2023

5  out of  5 rating by Baylee Craig
"Ted Smith State Farm went the extra mile to ensure I had the best rates possible!"