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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dave Thomason

Dave Thomason

March 22, 2025

5  out of  5
rating by Dave Thomason
"Nick did a great job of saving me $600 a year with State Farm. I had been with USAA for 30 yrs. Great job and thanks."
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Shari Williams

March 10, 2025

5  out of  5
rating by Shari Williams
"Saved a lot! I didn't believe it could be done, but Nick Thomason pulled it off for me. The savings is going to make a huge difference in my monthly budget. Thanks, Nick!"
We responded:
"Awesome! So glad Nick was able to help you find a better deal and get you the coverage you need! Thank you, Shari, for your review!"
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Guera Garcia

January 29, 2025

5  out of  5
rating by Guera Garcia
"Cristina a Ted’s office offered great customer service along with the staff. They answered all my insurance questions"
We responded:
"Hi Guera, thank you for your kind words! Cristina and our team always strive to provide the best service and make sure all your questions are answered. We truly appreciate your trust in us and are always here to help whenever you need. - Ted"
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Stacey Flores

January 26, 2025

5  out of  5
rating by Stacey Flores
"Had the best customer service! Was given a great quote compared to my old insurance and wish I would've switched with them sooner! Also when I had questions about my policy, Mayra was amazing and answered/cleared up everything for us! P.S. super helpful and fast service!"
We responded:
"Hi Stacey! Thank you for your review, I am glad that we could give you such amazing service and help you out with switching your plans around. I am happy we could give you five-star service, give us a call if you have any questions or concerns! - Ted"
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Irving Sanchez

January 25, 2025

5  out of  5
rating by Irving Sanchez
"They made it a smooth process, I didn’t have no issues with anything, thanks to staff."
We responded:
"Thank you for your review and kind feedback, Irving! I am pleased to hear that we were able to help you out and make the process as smooth as possible for you. Feel free to reach out should you need anything going forward! – Ted"
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david garcia

January 25, 2025

5  out of  5
rating by david garcia
"Mayra is amazing and extremely helpful!"
We responded:
"Thank you, David, for your review and feedback! I am glad that Mayra could give you the help you need with your insurance. Don’t hesitate to reach out to any of us, if you need any further assistance! – Ted"
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Karen Venegas

January 24, 2025

5  out of  5
rating by Karen Venegas
"Go see Mayra Garcia! She’s absolutely the best! She was lovely and a great help!"
We responded:
"Hi Karen! Thanks for your kind words and review, I am pleased to hear that we were able to give you such amazing assistance and a five-star experience. Give us a call if you have any questions! – Ted"
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Martha Morales

January 24, 2025

5  out of  5
rating by Martha Morales
"Amazing customer service. Mayra was a great helper."
We responded:
"Thank you, Martha, for your review and feedback! I am glad we were so helpful and could provide you with such amazing service. Feel free to give us a call should you need any further assistance! – Ted"
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Amy Greene

January 24, 2025

5  out of  5
rating by Amy Greene
"Ted and Cristina are fabulous! They saved me a ton on my auto insurance! I just switched over from my previous Carrier of 19 years! Highly recommend!"
We responded:
"Hi Amy! I appreciate your review and kind words about our office, and I am glad we could help you with your auto insurance. Feel free to call us if you have any questions or concerns! – Ted"
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Joel Garcia

January 23, 2025

5  out of  5
rating by Joel Garcia
"Ted and his staff is the best to work with !! Highly recommend his office for your insurance needs !!"
We responded:
"Thank you, Joel, for your review and feedback! I am glad that we could give you the help you need with your insurance. Don’t hesitate to reach out if you need any further assistance! – Ted"
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Cody Chauvin

January 22, 2025

1  out of  5
rating by Cody Chauvin
"By far the worst State Farm agency I have EVER dealt with. Ted's group mis-quoted 2 of my 4 policies. Screwed up my coverage on several occasions. When asked for the proper coverage they never got back to me. I carried 4 auto, Motorcycle, Home, Boat and Umbrella. and when I shopped around for the exact coverage. Progressive and Allstate were 1/2 the price same coverage on auto and motorcycles. Then when asked for a standalone quote on home... They screwed that up as well. Furthermore, when asked to speak directly with Ted on several occasion throughout this ordeal. He does not have time to speak with customers. An agent who only has time to rip people off, yet does not have time to discuss the issues inside his organization. IS NO ONE I WOULD RECOMMEND!!!!!!!!!!!!!!!!!!!!!"
We responded:
"Mr. Chauvin, I am sorry you feel this way and that my team was unable to get you the rates you wanted to see, we did do everything we could to lower your premiums, while maintaining the coverages needed to protect you and your family. I also personally called you back twice last week and left you a voicemail on Friday the 17th. I apologize I was unable to personally assist you, as you can imagine we have thousands of households we assist with insurance, and I am just not able to personally complete every task. We always put our customers first and do everything in our power to help them. I'd be happy to sit down with you face to face and resolve this matter. "
Profile photo of kaitlyn mikayla_

kaitlyn mikayla_

December 4, 2024

5  out of  5
rating by kaitlyn mikayla_
"GO JACKS"
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Kate Davis

December 4, 2024

5  out of  5
rating by Kate Davis
"he’s lit"
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Jonathan Quintero

December 4, 2024

5  out of  5
rating by Jonathan Quintero
"Thanks for the donations"
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IR Hall

October 9, 2024

5  out of  5
rating by IR Hall
"I was helped by Landon Gibson and not going to lie before I came in I was pretty overwhelmed by the whole process. After meeting with Mr. Gibson I had a much better understanding of the whole process and I can confidently say that I made that right choice thanks to Landon."
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Brenda Sanders

October 7, 2024

5  out of  5
rating by Brenda Sanders
"I definitely recommend Alex for all insurance needs. He is very knowledgeable and so kind with lending a helping hand. Such a respectful young man"
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Allison Danielle

October 7, 2024

5  out of  5
rating by Allison Danielle
"Alex was very helpful and answered all my questions and concerns. 10/10 recommend! What a fantastic insurance agency."
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hayden Harrison

October 7, 2024

5  out of  5
rating by hayden Harrison
"I recently worked with Landon Gibson at Ted Smith State Farm Insurance and couldn’t be more satisfied. He was attentive, knowledgeable, and took the time to explain my options clearly. His professionalism and commitment to customer service really stood out. I highly recommend Landon Gibson and the team at Ted Smith State Farm for reliable insurance assistance!"
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Travis Gilliland

October 7, 2024

5  out of  5
rating by Travis Gilliland
"Mr. Landon Gibson helped me today. He did a great job. He knew what my mission was and he did everything in his power to make me happy."
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Brock Berlin

October 7, 2024

5  out of  5
rating by Brock Berlin
"I recently worked with Landon Gibson for my insurance needs, and I can't recommend him enough. From our first conversation, he made a complicated process feel easy and approachable. Landon took the time to understand my specific situation and explained the different policy options clearly. He made sure I was comfortable with the coverage and premiums, which really helped me make an informed decision"
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Keiran Phounsavath

October 7, 2024

5  out of  5
rating by Keiran Phounsavath
"Landon Gibson was excellent, he was truly knowledgeable and gave me the perfect plan for me truly would not have been able to get through this process with out his help!!!!"
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Ashlee Brandon

October 7, 2024

5  out of  5
rating by Ashlee Brandon
"I was set up with a supplemental health plan by Alex and it was such an easy and affordable process! Cannot recommend Alex at Ted Smith State Farm enough."
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Emily Farmer

October 5, 2024

5  out of  5
rating by Emily Farmer
"Landon Pyle was super helpful with getting me insurance for my apartment. He was quick and prompt with getting my insurance for me before move in. He also got me the best prices compared to many other insurance companies. Super thankful for Landon!"
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Lucas

October 5, 2024

5  out of  5
rating by Lucas
"At first the insurance process seemed really intimidating but then I was assisted by Landon Pyle. Landon’s professionalism was apparent from the jump and I could tell he had a clear proficiency and love for his job, something which I felt was lacking at other insurance organizations I’ve tried to go to in the past. Thanks to Landon Pyle’s patience, kindness, and skill I left this State Farm office feeling like I got the best deal possible while working with the best agent possible"
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Madalyn Johnson

October 4, 2024

5  out of  5
rating by Madalyn Johnson
"Landon Pyle helped me switch to a better insurance plan and saved me a lot of money. He was both knowledgeable and friendly as he walked me through the entire process. I know if I have any questions I can just call and ask for Landon Pyle."